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Schedule
2018
Wednesday, January 3rd
12:00 AM

Application of Design Thinking for Service Innovation: Current Practices, Expectations and Adoption Barriers

Frederike Engberts, University of Amsterdam and KPMG
Hans Borgman, University of Amsterdam

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Firm Strategies in Open Internet of Things Business Ecosystems: Framework and Case Study

Anssi Smedlund, Aalto University
Heini Ikävalko, Aalto University
Petra Turkama, Aalto University

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Introduction to the Minitrack on Service Science

Paul Maglio, University of California, Merced
Fu-ren Lin, National Tsing Hua University
Michael Shaw, University of Illinois, Urbana-Champaign

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

12:00 AM

Service Ecosystem Emergence from Primitive Actors in Service Dominant Logic: An Exploratory Simulation Study

Satoru Fujita, Hosei University
Claudia Vaughan, University of Hawaii
Stephen Vargo, University of Hawaii

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM