Digital Services and the Digitalization of Services

Competition Logics during Digital Platform Evolution

Arto Ojala, University of Jyväskylä
Kalle Lyytinen, Case Western Reserve University

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Conceptualizing Resource Orchestration - The Role of Service Platforms in Facilitating Service Systems

Zolnowski Andreas, University of Hamburg
Warg Markus, Wedel University of Applied Sciences

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Engaging Users to Co-Create - Implications for Service Systems Design by Evaluating an Engagement Platform

Christian Grotherr, University of Hamburg
Martin Semmann, University of Hamburg
Tilo Böhmann, University of Hamburg

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Five Principles for Digital Service Innovation in Social Care

Gitte Tjørnehøj, Aalborg University
Hanne Westh Nicolajsen, IT University Copenhagen

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Introduction to the Minitrack on Digital Services and the Digitalization of Services

Tuure Tuunanen, University of Jyväskylä
Tilo Boehmann, University of Hamburg, Germany
Ola Henfridsson, University of Warwick

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Throbbing Between Two Lives: Resource Pooling in Service Supply Chains

Kim van Oorschot, BI Norwegian Business School
Yan Wang, Delft University of Technology
Henk Akkermans, Tilburg University

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Towards a Taxonomy for Data-Driven Digital Services

Aya Rizk, Lulea University of Technology
Birgitta Bergvall-Kåreborn, Lulea University of Technology
Ahmed Elragal, Lulea University of Technology

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site

Utilitarian Use of Social Media Services - A Study on Twitter

Dicle Köse, University of Jyväskylä
Alexander Semenov, University of Jyväskylä
Tuure Tuunanen, University of Jyväskylä

Hilton Waikoloa Village, Hawaii

12:00 AM - 12:00 AM

Visit Site