E government policies have been conceived as tools to improve service delivery and efficiency in the public sector. Following this assumptions the Italian Ministry of Justice has launched a number of e-Government projects to reorganize the judiciary. Results have been mixed. To discuss these results the paper introduces the notion of socio-technical regimes. The discussion of how normative, organizational, institutional, and technical components are integrated into socio technical regimes suggests to study e-Government projects within the values, routines, organizational settings, and technological configurations embedded into these projects. This highlights how e-Government deployment is affecting and is affected by the very institutional and technical fabric of public organizations, and allows making proposals about how to study and deploy such projects.
Cordella, Antonio and Contini, Francesco, "SOCIO TECHNICAL REGIMES AND E-GOVERNMENT DEPLOYMENT: THE CASE OF THE ITALIAN JUDICIARY" (2012). ECIS 2012 Proceedings. Paper 27.