Abstract

Embedded within discourses of the enactment of information and communications technologies (ICTs) at work is often a tightly constrained range of legitimate application areas of study, a rather thin concept of user-developer relations and a context of use that precludes simultaneity, multiplicity and informality. This situation persists despite the increasing relocation of work to informal settings beyond the traditional boundaries of the work organization. In this paper we argue for the consideration of digital games as premier and hallmark examples of socially rich ICTs and demanding the attention of researchers concerned with work orgainzations. Through two intersecting ethnographies of the use of the Sony PlayStation console game, SingStar, we provide an account of ICT mediated experiences associated with playing the game. We consider SingStar in particular as socially rich as it invites us to think about: the wider capabilities of ICTs beyond work-orientated organisations; the expansion of conditions of ICT appropriation, extended collaboration practices and the co-production of sociotechnical arrangements in situ. We argue that SingStar can be thought of as glue technology that assists in crafting and strengthening social linkages amongst players. Our examination of the play and experience of this game provides a fuller account of the interrelationships of people to socialising technologies that reaches beyond traditional discourses regarding technology, organizations and work.

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