Although there are a number of purported benefits of agile systems development methods over
traditional forms, many in the Information Systems Development (ISD) community highlight the
difficulties that the dynamic, turbulent nature of agile development environments may present. One
prominent difference compared to traditional ISD projects is the emphasised presence of the customer
in decision-making. Specifically, project management and decision-making can be significantly more
challenging than in projects involving traditional development approaches. This paper describes a
research-in-progress, that focuses on decision-making in agile projects, and aims to develop a better
understanding of how agile teams present dynamic data to decision makers who may act “on the fly”,
and in so doing lead to effective, high quality decision-making in agile environments. The goal of the
paper with its three case studies is to develop a set of best practices for representing decision-making
data in agile ISD projects.
Conboy, Kieran; Acton, Thomas; and Halonen, Raija, "Knowledge clusters: Dealing with a multilevel phenomenon" (2009). ECIS 2009 Proceedings. 165.