This paper presents a sub-framework detailing critical aspects of organizational infrastructure for egovernment. According to an Accenture study performed in early 2001, Canada ranked first as a worldwide leader in e-government practices. However, the results of a survey of municipal e-government web sites in Canada illustrate how the absence of organizational infrastructure for egovernment has resulted in very little diffusion across the country. We speculate that excellence in e-government can only become widespread if formal organizational infrastructure with its accompanying diffusion networks and mechanisms are put in place.
Jutla, Dawn N.; Bodorik, Peter; Weatherbee, Terrance; and Hudson, Barry, "eGovernment in Execution: Building Organizational Infastructure" (2002). ECIS 2002 Proceedings. 7.