Personal Internet Usage at Work: The Dark Side of Technology Adoption

Matt Campbell, University of North Carolina at Charlotte
Antonis Stylianou, University of North Carolina at Charlotte

Abstract

Internet access in the workplace has become ubiquitous in many organizations. Often, employees need this access to perform their duties. However, many studies report a large percentage of employees use their work Internet access to engage in nonwork- related activities. These activities can result in reduced efficiency, increased vulnerability to cyber attack, and legal liability for the organization. In this study, we use a survey method approach to determine the impact of perceived moral intensity on employees’ decisions to engage or not engage in personal Internet usage at work.