A panel session on e-mail management was organized at ICIS 2005 in Las Vegas, Nev. The panelists provided perspectives from industry as well as academia and discussed various problems in e-mail management, research methodologies to address these problems, various research opportunities, and an integrative framework for research on e-mail management. This paper succinctly summarizes the presentations made by the panelists during the session and issues raised by the audience. A rich bibliography and Web links are provided at the end for researchers interested in this area of research.
Gupta, Ashish; Sharda, Ramesh; Ducheneaut, Nicholas; Zhao, J. Leon; and Weber, Ron
"E-Mail Management: A Techno-Managerial Research Perspective,"
Communications of the Association for Information Systems: Vol. 17
, Article 43.
Available at: http://aisel.aisnet.org/cais/vol17/iss1/43