•  
  •  
 
Communications of the Association for Information Systems

Abstract

In 2002, Wonders Information Co., Ltd., a software company headquartered in Shanghai, China, started building a knowledge management system. The system, called Wonders Knowledge Portal (WKP), appeared to be well intended, well planned, and well designed. Its functionalities seemed useful and should have appealed to employees. Nevertheless, the usage of the system by the employees had been limited, and the company risked wasting its investment in the KMS.

DOI

10.17705/1CAIS.01710

Share

COinS
 

When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.