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Abstract

Providing personalized services for mobile commerce (m-commerce) can improve user satisfaction and merchant profits, which are important to the success of m-commerce. This paper proposes a Bayesian network (BN)-based framework for personalization in m-commerce applications. The framework helps to identify the target mobile users and to deliver relevant information to them at the right time and in the right way. Under the framework, a personalization model is generated using a new method and the model is implemented in an m-commerce application for the food industry. The new method is based on function dependencies of a relational database and rough set operations. The framework can be applied to other industries such as movies, CDs, books, hotel booking, flight booking, and all manner of shopping settings.

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