What are the infrastructural possibilities for introducing novel ICT based services in the international multi-modal logistics environment? The specific case of nascent real-time reporting potentials for cold chain transport and handling in a hybrid data carrier environment is explored and an infrastructural analysis indicates the technical suitability of a GSM telemetry. Activities and technology-in-use were also observed and our analysis suggests that a socio-organisational infrastructure of uniform or standard practices, policies, procedures and software is infeasible and may in fact be undesirable in complex, international, multi-organisational settings.
Higgins, Allen; Mangan, Anita; Kerrigan, Angela; Laffan, Suzanne; and Klein, Stefan, "Activity, ICT, and Material Infrastructure in Complex Multi-Organisational Settings: An Assessment of Innovation Potential for Pharmaceutical Cold Chain Transport and Handling" (2009). BLED 2009 Proceedings. 28.