Abstract

The paper presents a secondary analysis of the Austrian data of a Eurobarometer (conducted in all member states of the EU) data set and addresses questions of penetration and usage of new information and communication technologies. Before going into the empirical analysis we provide a brief theoretical analysis of the digital divide concept, based on a literature overview. Up to now, research on digital divide analyized predictors of this phenomenon only separately without considering interaction effects. Our analysis aims to develop various types of Users and Non-Users by combining demographics and information about internet usage in a cluster analysis. Results give strong support to consider Users and Non-Users not as homogenous groups in future research. A more differentiated view has to be applied: combinations of attributes can yield in deprivation in a double or even tripel sense, so that some groups are harder to reach by ICT-policies than others.

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