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Editorial

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Business Analytics and Data Science: Once Again?
Martin Bichler, Armin Heinzl, and Wil van der Aalst

Research Papers

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Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems
Marius Goldberg, Axel Kieninger, Gerhard Satzger, and Hansjörg Fromm

Catchword

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Quantified Vehicles - Novel Services for Vehicle Lifecycle Data
Alexander Stocker, Christian Kaiser, and Michael Fellmann

Call for Papers

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Call for Papers – Issue 5/2018 - Service Systems Engineering
Tilo Böhmann, Jan Marco Leimeister, and Kathrin M. Möslein