Platforms for SaaS-based enterprise applications are prospering and the number of on-demand ERP vendors is increasing. We combine both phenomena for the first time and illustrate how the integration of a sustainability benchmarking service into an on-demand ERP platform provides added value beyond pure cost savings. By applying a qualitative system dynamics approach we identify self-reinforcing mechanisms which allow a faster and more comprehensive market penetration compared to providing these services separately.
Koslowski, Thomas and Strueker, Jens
"ERP On Demand Platform - Complementary Effects Using the Example of a Sustainability Benchmarking Service,"
Business & Information Systems Engineering:
Vol. 3: Iss. 6, 359-367.
Available at: http://aisel.aisnet.org/bise/vol3/iss6/3