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Business-IT alignment has been always one of top concerns in IS management and strategic planning. This study evaluated the business-IT alignment maturity levels in the US and China from the perspectives of IT and non-IT employees. The alignment in the US was found to be more mature than in China. Additionally, data revealed that the alignment maturity level was higher in the US from the viewpoint of IT employees than from those of non-IT employees, although there was no significant difference between IT and non-IT employees in China. Furthermore, results indicated that alignment in manufacturing and retail industries were more mature in the US than in China. The IT industry had the highest alignment maturity level in both countries.

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Aug 10th, 12:00 AM

Business-IT Alignment Maturity in the US and China: Perspectives of IT and non-IT Employees

Business-IT alignment has been always one of top concerns in IS management and strategic planning. This study evaluated the business-IT alignment maturity levels in the US and China from the perspectives of IT and non-IT employees. The alignment in the US was found to be more mature than in China. Additionally, data revealed that the alignment maturity level was higher in the US from the viewpoint of IT employees than from those of non-IT employees, although there was no significant difference between IT and non-IT employees in China. Furthermore, results indicated that alignment in manufacturing and retail industries were more mature in the US than in China. The IT industry had the highest alignment maturity level in both countries.