Information Technology Services & Sourcing
This paper reviews business model literature from the perspective of extant business modeling approaches in order todiscover research gaps and to outline perspectives which show the possible development of business model modeling.Due to the growing importance of services for many companies and the resulting transformation of product basedbusiness models to service based business models, the paper focuses on the link between business models and services.Thus the paper identifies how the business model construct can provide support for the analysis and design of servicebusiness models. The contribution ends with a brief discussion of missing service-related aspects.
Zolnowski, Andreas and Böhmann, Tilo, "Business modeling for services: Current state and research perspectives" (2011). AMCIS 2011 Proceedings - All Submissions. Paper 394.