Supply Chain Event Management (SCEM) is an approach to the monitoring of supply chains. It observes specific events and exceptions in real-time and then alerts managers if problems occur. This paper presents an architecture for an SCEM system based on intelligent software agents, Auto-ID technologies and mobile user interfaces. The motivation for this approach is to enhance existing SCEM solutions by exploiting up-to-date technologies. It delegates the task of automated problem solving when disruptions in supply chains occur to software agents.
Kurbel, Earl; Nowakowski, Kamil; and Schreber, Denny, "Enhancing Supply Chain Reliability through Agent-Based Supply Chain Event Management" (2009). AMCIS 2009 Proceedings. 226.