Research literature in strategic management indicates that firms may gain a competitive advantage in rapidly changing market environments by concentrating on their dynamic capabilities – i.e., product flexibility and agility in organizational transformation in response to rapidly changing market conditions and customer requirements. Service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development but also in business process management. There is, however, a lack of critical research assessing the strategic impact of SOA on the competitiveness of organizations. The intent of this paper is to empirically examine the conduits through which serviceoriented architectures (SOAs) may exert influence on dynamic capabilities within firms. The results could potentially assist in evaluating if and how the adoption of service-oriented architecture may help achieve key dynamic capabilities, giving the enterprise a competitive edge.
Luthria, Haresh and Rabhi, Fethi, "Using Service Oriented Computing for Competitive Advantage" (2009). AMCIS 2009 Proceedings. Paper 140.