As globalization continues to create interdependencies, organizations find themselves exposed to multiple vulnerabilities that may result in disruption of organizational activity. Contingency planning is widely touted as a method of dealing with and preparing for such interruptions. This risk management technique has many attributes that promote organizational flexibility; however, the effect of information technology on those attributes is not well understood. Accordingly, this study examines the effect of information technology on inter-organizational collaboration, intra-organizational collaboration, and information sharing and their respective relationships with organizational flexibility.
Skipper, Joseph B.; Landrum, W. Heath; Huscroft, Joseph R,; Peachey, Todd; Hall, Dianne; and Hanna, Joseph B., "Facilitating Flexibility in Supply Chain Organizations: The Confounding Effect of Information" (2008). AMCIS 2008 Proceedings. 99.