AIS Electronic Library (AISeL)

Title

Decision Support to Improve Service Quality in Demand Surge Situations

Authors

Hina Arora, Arizona State University

Recommended Citation

Arora, Hina, "Decision Support to Improve Service Quality in Demand Surge Situations" (2007). AMCIS 2007 Proceedings. Paper 384.
http://aisel.aisnet.org/amcis2007/384