AIS Electronic Library (AISeL)

Title

A PROPOSED MODEL OF THE EFFECTS OF IT DIFFUSION ON ORGANIZATIONAL ABSORPTIVE CAPACITY AND CRM INNOVATION SUCCESS

Authors

Ja-Shen Chen, Yuan Ze University
Russell Ching, California State University, Sacramento
Monica Lam, California State University, Sacramento

Recommended Citation

Chen, Ja-Shen; Ching, Russell; and Lam, Monica, "A PROPOSED MODEL OF THE EFFECTS OF IT DIFFUSION ON ORGANIZATIONAL ABSORPTIVE CAPACITY AND CRM INNOVATION SUCCESS" (2002). AMCIS 2002 Proceedings. Paper 71.
http://aisel.aisnet.org/amcis2002/71