Effective knowledge management is becoming crucial for the survival of business organizations due to their increasing reliance on knowledge work. Information technology (IT) plays a key role in enabling knowledge management. The objective of this research is to understand the role of IT in managing organizational knowledge. The results of the study will enhance our understanding of the organizational knowledge management process and provide guidelines for designing IT infrastructure for effective knowledge management.
Mahapatra, Radha K. and Sarkar, Sumit, "The Role of Information Technology in Knowledge Management" (2000). AMCIS 2000 Proceedings. 421.