Researchers are increasingly employing qualitative methods, specifically ethnography, to gain an understanding of social, organizational and information systems interactions. This paper reports on the methodologies used and the findings of the research conducted by the Enterprise Social Learning Architecture (ESLA) team of the Defence Science and Technology Organization. The ESLA task is a three-year research study investigating social learning within the Australian Defence Organization (ADO).
Ali, Irena; Warne, Leoni; and Gori, Ronnie, "A Socio-Technical Approach to Social Learning in Organisations: A Study of Two Serrings in the Austrailian Defence Organisation" (2000). AMCIS 2000 Proceedings. 183.