Companies have invested billions of dollars in Year 2000 remedies. Given the poor track record of IT projects, one of the major questions is whether companies used this “crisis” to identify changes to improve the delivery of future projects and other IT management practices. This research proposes a model based on the crisis management and learning theories to argue that the learning orientation of an organization is associated with the Y2K strategy adopted and associated learning outcomes.
Nelson, Klara, "Corporate Responses to the Year 2000 Problem: An Organizational Learning Perspective" (2000). AMCIS 2000 Proceedings. 108.