In this paper, we posit that the process model of initial representation formation can also be used in a learning context, specifically, to determine when new decision making situations exist and how those new situations relate to prior instances when similar decisions were made. This type of learning is important in the context of knowledge management because it allows the use of information about decisions that were made in the past while working on a current decision. The literature describes how data in information systems can be used to support organizational learning (Stein and Zwass, 1995). This paper describes a model that be used to learn from the decision making process.
Abraham, Dolphy and De, Rahul, "Adapting a Process Model of Initial Representation Formation to a Knowledge Management Application" (1999). AMCIS 1999 Proceedings. 156.