The goal of this study is to probe more deeply into reasons for the failure of individual cognition in decision making groups using groupware and to develop a set of techniques to overcome them. There are many potential causes for the lack of cognition. One possibility is that individuals do not attend to information they receive. Other possibilities include that information integration may be impaired by a lack of cognitive resources, a lack of credibility in the information received from other group members, or a failure to apply the proper criteria.
Hilmer, Kelly, "Individual Cognition in Group Decision Making: What Were They Thinking?" (1998). AMCIS 1998 Proceedings. 412.