The purpose of this article is to propose a model to serve as a framework of Knowledge Management (KM) in the organization, specifically, a model related to process performance. Since KM is a relatively new field of study, the proposed framework can be used as a basis to guide future research. A framework describes a phenomenon in the form of key factors, constructs, or variables and their relationships; allows an organization to gain perspective; and provides focus to improve effectiveness. The framework should be useful in planning KM activities within an organization and for distinguishing between the required processes. This framework can be used to analyze the resources required and how they should be used. An understanding of knowledge is prerequisite for design and implementation an effective KM process. The relation of data and information to knowledge (the ‘information food chain’) is also necessary. We add expertise in the chain.
Snyder, Charles; Wilson, Larry; and McManus, Denise, "Knowledge Management: A Proposed Process Model" (1998). AMCIS 1998 Proceedings. 209.