The impact of Information Technology (IT) on business has been debated for over many years. It is believed that IT influences organizational change and transforms firms into knowledge providers who offer smart products or services (Davis & Botkin, 1994). The organizational transformation requires the shift in economic activities from information processing to knowledge processing. Although business IT value and its impact on firm’s knowledge are recognized, little effort has been made to study the relationship between the two.
Dejnaronk, Apiwan, "IT-Enabled Knowledge-Intensive Business" (1998). AMCIS 1998 Proceedings. 193.