In a related paper (Fritz and Manheim, 1998), we present a framework for virtual work and discuss some of the training and education needs. In this paper, we focus on the IT environment (see also (Manheim and Fritz, 1998)).
Manheim, Marvin and Fritz, Mary, "Information Technology to Support Virtual Work Management: A Cognitive Informatics Approach" (1998). AMCIS 1998 Proceedings. 190.