Post-experimental surveys were collected based on a longitudinal quasi-experiment that compared manual and GSS-supported meetings. Then, a path analysis based on the structural equation model was conducted to confirm theoretical explanations of GSS effectiveness. It was found that GSS, indeed, could become a powerful tool that can facilitate increased quality of meeting processes and outcomes.
Shin, Bongsik and Reinig, Bruce, "Investigating the Impact of GSS Support on the Process Quality and Outcomes of a Group Meeting" (1998). AMCIS 1998 Proceedings. 165.