This paper presents a market-oriented model of electronic commerce that examines multiple organizational linkages between a firm and its customers, suppliers and business partners. The paper identifies four key linkages: business-to-business, business-to-customer, marketspace, and disintermediation. Benefits, costs, and technologies supporting activities possible in electronic commerce are also discussed.
Palmer, Jonathan, "Modeling Electronic Commerce: Key Interorganizational Boundaries" (1998). AMCIS 1998 Proceedings. 108.