The impact of stress on information systems (IS) personnel has been noted in several recent practitioner articles (McGee, 1996). However, no empirical studies have been conducted to identify stressors for information systems personnel. This research reports the results of three studies designed to examine and measure factors which cause stress in IS personnel. In the first study, data collected from 38 IS employees in an insurance company was analyzed for specific stress factors.In the second study, an openended questionnaire was filled out by another 30 employees of the same company. In the third study, a final questionnaire was administered to 187 IS professionals. Data collected from the survey resulted in the identification of 12 distinct stress factors. A secondorder factor analysis identified three factors related to users, time constraints, and the work environment
Sethi, Vikram; Meinert, David; and Barrier, Tonya, "A Preliminary Examination of Stressors in Information Systems Personnel" (1997). AMCIS 1997 Proceedings. 24.