The Speech Act Theory and Language/Action Model provide a useful perspective for understanding how people use communication to coordinate group activities. This paper presents an overview of the Speech Act Theory and the Language/Action model. The limitations of the Language/Action model as a Group Support System (GSS) model are highlighted. Possible modifications and directions for future researchare suggested
Cheng, Kung-E and Rana, Ajaz R., "Group Support Systems and the Speech Act Theory" (1997). AMCIS 1997 Proceedings. 132.