Abstract

The results of a delphi survey of the key information technology (IT) issues facing IS managers in college and universities in the U.S. in the 1990s are reported in this paper. The participants represent 161 colleges and universities that grant at least baccalaureate degrees. The study is similar to those conducted by the Society for Information Management (SIM) and the MIS Research Center (MISRC) at the University of Minnesota which have focused almost exclusively on the private sector, and studies sponsored by CAUSE, a nonprofit association concerned with the use and management of information technology in higher education. The purpose of the research is to identify the key issues facing higher education IS managers in the U.S. in the 1990s. This paper reports that the rank ordering of the key issues for the respondent institutions. The top key issues for research institutions include integrating new technologies into existing systems; improving user access to IS and communications systems; integrating systems and local area networks; managing administrative data resources; developing administrative support systems; establishing an information technology architecture; and improving IS strategic planning. Also reported are the issues on which significant differences exist between research and nonresearch institutions. The results indicate that the most critical IT issue facing public, nonresearch institutions is funding

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