Abstract

This paper focuses on agility in information systems, and how the IT function can enable this capability. An IT consultancy provides insights into agility from observations of its entire client base, a broad cross-section of industries and types of organizations. The IT consultancy’s observations include factors that: determine the relevance of agility in information systems to an organization; enable an IT function to leverage the existing information systems for emerging opportunities; and intervene in the IT function’s enablement of agility. The paper is the result of a Delphi-like study between practitioners from the IT consultancy and IS researchers. It illustrates how research and practice can inform a high-ranking management concern. The paper proposes the IT function is more likely to leverage existing information systems with an investment into the maturity of particular capabilities, and that different IT governance models can drive or confound the enablement of agility.

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