Measuring eCommerce Website Success

Authors

Ahmad Ghandour, Dept. of Information Science University of Otago, New ZealandFollow
Kenneth Deans, Dept. of Marketing University of Otago, New ZealandFollow
George Benwell, School of Business University of Otago, New ZealandFollow
Paul Pillai, Dept. of Accountancy & Business law University of Otago, New ZealandFollow

Abstract

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean’s (1992, 2003) information system model, to identify eCommerce website success dimensions. The research model is aiming to make a contribution to literature by identifying and incorporating dimensions of success relevant to eCommerce websites. Further empirical research is required to validate the finding.

Recommended Citation

Ghandour, Ahmad; Deans, Kenneth; Benwell, George; and Pillai, Paul, "Measuring eCommerce Website Success" (2008). ACIS 2008 Proceedings. 24.
https://aisel.aisnet.org/acis2008/24