Abstract

A multiplatform e-learning system is an e-learning system that can deliver learning content to different accessing devices such as PCs, PDAs and mobile phones. The main objective of this paper is to present an evaluation of such a system from the end user (learner) perspective. The evaluation investigates the relationships among the dimensions that influence learner satisfaction while engaged in a multiplatform e-learning system. A total of 36 participants took part in a comparative evaluation. A structural equation model (SEM) was constructed to fit the data. This model indicated that there was a good fit for the resulting model. The SEM identified two groups of factors. Primary factors dominated in the non adaptive e-learning system while secondary factors emerged from the multiplatform e-learning system. The SEM also revealed a suppressor within the system that could possibly negate the contributions from other dimensions.

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