This paper provides a description of and reflections on an action research project. The project is described from its initialisation and conceptualisation through to the completion of the engagement with the clients of the problem-solving exercise. It is hoped that the reflections on the key issues of the action research project will provide opportunities for discussion and learning among readers.
Marshall, Peter; Salas, Kristy de; and McKay, Judy, "Action Research in Practice: Balancing the Dual Imperatives" (2006). ACIS 2006 Proceedings. Paper 10.