This paper examines the cultural influences on IT usage amongst industrial workers in Malaysia. It explores the relationship between the workers’ cultural attributes and IT usage. It also examines the factors that influence IT usage, their innovativeness and barriers that hinder IT application. This study reveals that the workers’ capability in IT is partly nurtured by cultural attributes such as their love for knowledge, perception towards IT and their willingness to take risks; and external factors such as management’s support and government’s encouragement. Competition is one factor which is found to influence workers’ innovativeness. The inability to own a computer, low English proficiency and the difficulty in understanding knowledge in IT are the major barriers in IT usage. Finally, we observe that a large majority of industrial workers use low capacity network services, mainly the e-mail, electronic newspaper and electronic classified advertisements
Bakri, Norhani and Mohamed, Rugayah, "Cultural Influences on IT Usage Amongst Industrial Workers in Malaysia" (2005). ACIS 2005 Proceedings. Paper 29.