Informed by a synthesis tradition this paper outlines research of contemporary use of Asynchronous Communication Technology (ACT) in several facilities of a large manufacturing company, using an Action Research methodology. The data, which was collected in an ethnographic style of observation and interviewing, was analysed using hermeneutic circles of reference and then compared against Sclove’s (1996) definition of democracy. In this particular implementation of ACT a very undemocratic technological cluster was revealed in the analysis.