In this paper we present the preliminary results of a research study looking at innovation with information systems from an appropriation perspective. We develop a taxonomy of appropriations (the innovation- appropriation matrix) and classify instances of appropriations of a reservation system at two sites in a large Australian holiday park chain. Our preliminary analysis yields insights into achieving the “Ideal-Design Cycle” and the use of information systems for sharing best practices in a geographically distributed organization.
Davern, Michael and Wilkin, Carla, "Innovation with Information Systems: An Appropriation Perspective" (2004). ACIS 2004 Proceedings. Paper 65.