Little work has been done to date in identifying critical processes. The relationship between critical processes and core processes has yet to be made. Research is required to clearly identify core processes as a subset of core competencies and their relationship to application systems and infrastructure requirements in order to make effective IT decisions. This research project extends the prior work of the authors to the issues of identifying core processes and their relationship to achieving corporate goals. The outcomes of this research will provide a visualisation of these relationships, inform the IT decision process and increase business-IT alignment.
Huxley, Craig and Stewart, Glenn, "Identifying Core Processes and Critical Processes for the IT Decision Process" (2004). ACIS 2004 Proceedings. 59.