User participation and involvement have long been associated with system success. This paper reports on a study to investigate the role of involvement in user developed application success. The study explored the chain of influences between involvement and the different forms of information systems success and clarified how these influences differ for participants and non-participants in the development process.
McGill, Tanya and Klobas, Jane, "An Investigation of the Role of Involvement in User Developed Application Success" (2004). ACIS 2004 Proceedings. 24.