This paper discusses the results of a research study in the alignment of Business Strategy with Information Systems and Technology (IS/IT) in government. A qualitative research method was used to examine social enablers of alignment in six government agencies. The paper contrasts the findings with the study of Luftman et al (1999) that identified several important enablers and inhibitors of alignment using data collected from 500 company executives. The results show that management support is an important social enabler of alignment that includes literacy in technical matters and cohesive decision-making that comes from sound business and IS relationships. A business planning style that involves business and technical staff, and open business plan communications that engages internal and external stakeholders, were also found to be social enablers of alignment.
Gregor, Shirley; Hart, Dennis; and Martin, Nigel, "Aligning Public Sector Agencies: Revisiting Luftman's Enablers and Inhibitors of Alignment" (2004). ACIS 2004 Proceedings. Paper 17.