Abstract

The United Arab Emirates has embraced information systems and technology at an astonishing rate over the past decade. As the pace of economic diversification and globalisation intensifies, UAE decision makers in industry and government are facing ever-greater numbers of technology uptake decisions. The single, most important factor in determining success or failure of information systems and technologies (IS & T) is user acceptance and support. The Technology Acceptance Model (TAM) provides a fast and reliable predictive estimate of user acceptance. This paper reports the development and validation of a UAE Arabic TAM evaluation instrument and confirms the applicability of the Technology Acceptance Model and questionnaire for use in the Arab world.

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