The paper presents an integrative review of field-based research on organisational implementation of collaboration technologies. Based on a typology of collaboration technologies, findings from previous implementation research related to different types of technologies are identified and discussed. A taxonomy of implementation factors is presented, that may serve as the basis for further implementation research and development of implementation strategies for different types of collaboration technology.
Munkvold, Bjorn-Erik, "Organisational Implementation of Collaboration Technologies - an integrative review" (2002). ACIS 2002 Proceedings. Paper 64.