To manage the process of introducing change into an organization, it is essential to be able to measure what determines workers’ attitudes to new information systems and information technology. Previous research has identified perceived characteristics of IS/IT as paramount in this attitude formation. This paper applies a set of questions that explore perceptions of characteristics of new IS/IT on eight dimensions. The conclusion is that relative advantage, compatibility and result demonstrability are significant and ease of use could be useful with more careful measurement. The research covers four different IS/IT and confirms that the questions are generalizable to a range of technologies.
Randolph, Cherilyn M., "Measuring Perceptions of New IS/IT" (2001). ACIS 2001 Proceedings. Paper 81.