End user development of applications forms a significant part of organisational systems development. This study investigates the role that developing an application plays in the eventual success of the application for the user developer. The results of this study suggest that the process of developing an application not only predisposes an end user developer to be more satisfied with the application than they would be if it were developed by another end user, but also leads them to perform better with it. Thus the results of the study highlight the contribution of the process of application development to application success.
McGill, Tanya, "The Application Development Process:What Role does it Play in the Success of an Application for the User Developer?" (2001). ACIS 2001 Proceedings. Paper 41.